If you or a loved one have been injured in a motor vehicle accident, your health is your first and foremost concern.
Thereafter, it is in your best interests to speak to a lawyer before speaking to the insurance company, who will question you at length about your injuries and how the accident occurred.
Quite often, the insurance company will ask you information over the phone about your injuries, and how the accident occurred. They will retain all of this information in their system, and use it against you at the first possible opportunity in order to devalue your claim.
The insurance company will also ask you to come in and sign a statement, which should not be done until you can speak to a plaintiff ICBC lawyer. If you sign a statement with the insurance company, any error, ambiguous statement, or omission can be detrimental to your injury claim.
Your plaintiff ICBC lawyer can write to the insurance company on your behalf, without the need for you to sign a statement. Your lawyer can also deal with the insurance company from that point forward on your behalf, without the need for you to do so, which will take a lot of stress and inconvenience out of your life. Your lawyer can also pay for your disbursements, advise you of your legal rights and obligations, and obtain maximum value for you for your injury claim.
It is very important that you do not discuss your case with anyone outside of your immediate family. Insurance companies are known to hire investigators to speak to friends, neighbors, or co-workers, in an effort to obtain more information about you and your injuries. Something you say to a friend, neighbor, or co-worker can be misconstrued or misinterpreted, which gets passed on to the investigator. Although people feel they have to speak to the investigator, they do not. Your claim can be compromised by something you have said that gets lost in translation.
The insurance company has trained adjusters and lawyers representing their best interests. You need a plaintiff ICBC lawyer to represent yours.